Privacy Notice

Weterbo respects your privacy and is committed to protecting the personal information you provide when using our website, placing an order, contacting customer service, or interacting with our store.

When you visit our website or place an order, we may collect information necessary to process your purchase and provide customer support. This information may include your name, billing address, shipping address, email address, phone number (if provided), order details, payment confirmation information, and communication records with our customer service team.

We use this information to process orders, confirm payment, arrange shipping, provide order updates, respond to customer inquiries, handle returns or refunds, prevent fraud, improve store operations, and comply with applicable legal or tax requirements under European Union law, including the General Data Protection Regulation (GDPR) .

Legal basis for processing (GDPR Article 6):

  • Performance of a contract – processing your orders, payments, shipping, and customer service.

  • Legitimate interests – improving our store, fraud prevention, and analytics.

  • Legal obligations – tax, accounting, or regulatory requirements.

  • Consent – for any optional marketing communications (you may withdraw consent at any time).

Weterbo does not sell your personal information. We only share necessary information with trusted service providers when required to complete business operations. These may include payment processors, shipping carriers, order fulfillment partners, website hosting providers, analytics tools, and customer service systems. These providers are required to handle personal information only for the services they provide and in compliance with GDPR.

Payment details are processed through secure third-party payment systems. Weterbo does not directly store full credit card numbers or sensitive payment credentials on our own systems. Payment security is managed by the payment provider available at checkout.

Our website may use cookies or similar technologies. Under the GDPR, strictly necessary cookies may be placed without consent. All other cookies (performance, functionality, targeting) require your explicit opt‑in consent via our cookie banner. You may change your preferences at any time. You can also adjust cookie settings through your browser, but some website functions may not work properly if cookies are disabled.

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online transmission or digital storage system can be guaranteed to be completely secure.

Your rights under the GDPR (if you are in the European Union, Iceland, Liechtenstein, Norway, or Switzerland):

  • Right to access your personal data

  • Right to rectification of incorrect data

  • Right to erasure (right to be forgotten)

  • Right to restriction of processing

  • Right to data portability

  • Right to object to processing (including direct marketing)

  • Right to withdraw consent at any time

  • Right to lodge a complaint with your local Data Protection Authority

You may contact us at legal@weterbo.com if you wish to access, correct, update, request deletion, or exercise any other GDPR right regarding your personal information, subject to applicable legal and business record requirements.

By using the weterbo.com website, placing an order, or contacting us, you acknowledge that your information may be collected and used as described in this Privacy Notice.