Privacy Policy

Last Updated: June 28, 2026

1. OUR COMMITMENT TO PRIVACY

Weterbo respects your privacy and is committed to protecting the personal information you provide when using our website, placing an order, or interacting with our services. This Privacy Policy outlines our data handling practices in compliance with the General Data Protection Regulation (GDPR) and other applicable European Union laws.

2. COMPANY INFORMATION

This website is operated by Trevano Solutions S.R.L.. For all privacy-related inquiries, you may reach out to us using the contact details provided below:

Company Name: Trevano Solutions S.R.L.

Registration Number: J2025041588009

VAT Number: 51950960

Registered Address: Bucharest, Sector 6, Str. VALEA OLTULUI, No. 2, ROOM 1, Block M9, Staircase A, Floor 6, Apartment 36

Email: legal@weterbo.com

3. DATA COLLECTION AND USE

We collect information necessary to process your purchase and provide customer support, including:

Voluntarily Provided Data: Name, billing/shipping addresses, email, phone number, order details, payment confirmation, and communication records.

Purpose of Processing: We use this data to process orders, confirm payments, arrange shipping, provide updates, handle returns/refunds, prevent fraud, improve store operations, and meet legal/tax requirements.

4. LEGAL BASIS FOR PROCESSING (GDPR ARTICLE 6)

We process your personal data based on the following legal grounds:

Performance of a Contract: Necessary for processing your orders, payments, and shipping.

Legitimate Interests: Improving our store operations, fraud prevention, and web analytics.

Legal Obligations: Adhering to tax, accounting, and regulatory requirements.

Consent: Required for optional marketing communications (you may withdraw this at any time).

5. DATA SHARING AND SECURITY

Third-Party Providers: We do not sell your personal information. We only share necessary data with trusted service providers (payment processors, shipping carriers, hosting providers, analytics tools) that comply with GDPR.

Payment Security: Payment details are handled by secure third-party systems. Weterbo does not directly store full credit card numbers or sensitive credentials.

Security Measures: We implement reasonable technical and administrative measures to protect your data. While we strive for maximum security, no digital storage system is 100% immune to risks.

6. COOKIES

We use cookies to enhance your experience. Strictly necessary cookies are used by default; all other cookies (performance, functionality, targeting) require your explicit opt-in consent via our cookie banner. You may adjust your preferences or browser settings at any time, though some site functions may be limited.

7. YOUR GDPR RIGHTS

If you are located in the European Union (or EEA/Switzerland), you have the following rights:

Access, rectification, and erasure ("right to be forgotten").

Restriction of processing and data portability.

Right to object to processing (including direct marketing).

Right to withdraw consent and lodge a complaint with your local Data Protection Authority.

To exercise these rights, please contact legal@weterbo.com. We will respond to your request in accordance with applicable legal requirements.

8. CONSENT

By using the weterbo.com website, placing an order, or contacting us, you acknowledge that your information is collected and processed as described in this Privacy Notice.