Terms of Service

Last Updated: June 28, 2026

1. LEGAL ENTITY INFORMATION

This website is operated by Trevano Solutions S.R.L.

Company Registration Number: J2025041588009

VAT Number: 51950960

Registered Address: Bucharest, Sector 6, Str. VALEA OLTULUI, No. 2, ROOM 1, Block M9, Staircase A, Floor 6, Apartment 36

Contact Email: legal@weterbo.com

2. SCOPE AND ACCEPTANCE

By visiting our website, browsing our products, placing an order, or using any part of our online store, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our website or purchase our products.

3. ELIGIBILITY AND USER CONDUCT

Eligibility: You confirm that you are legally able to make purchases and provide accurate information when placing an order.

Prohibited Activities: You agree not to use our website for illegal, fraudulent, harmful, or unauthorized purposes. You must not interfere with the website's operation, access restricted systems, upload harmful code, or misuse store content.

Right to Refuse: We reserve the right to refuse service, cancel orders, or restrict access if we believe a customer has violated our policies, provided false information, or engaged in suspicious activity.

4. PRODUCT INFORMATION AND AVAILABILITY

Updates: Product descriptions, prices, availability, and promotions may be updated at any time without prior notice.

Errors: We reserve the right to correct errors in pricing, descriptions, inventory, or shipping details and may cancel or adjust affected orders accordingly.

5. RIGHT OF WITHDRAWAL

In accordance with EU Distance Selling Regulations, you have the right to withdraw from your purchase contract within 14 calendar days after receiving the goods without giving any reason. You must notify us of your intent to cancel via email at legal@weterbo.com.

6. COMPLAINTS & WARRANTIES

Legal Guarantee: In accordance with EU consumer protection laws, all products are covered by a 2-year legal guarantee of conformity from the date of delivery.

Reporting Issues: Please report any defective or damaged items promptly. Contact us at legal@weterbo.com with your order number and photographic evidence.

Resolution: We acknowledge complaints within 48 hours and act in good faith to provide repairs, replacements, or refunds for legitimate quality claims.

7. INTELLECTUAL PROPERTY

All content on this website—including text, product descriptions, images, design elements, layout, graphics, and branding—is owned by or licensed to Weterbo and may not be copied, reproduced, distributed, or modified without permission.

8. LIABILITY AND FORCE MAJEURE

We are not liable for delays or failure to perform caused by events beyond our reasonable control, including carrier delays, customs issues, weather events, technical failures, supply chain disruptions, natural disasters, labor disputes, or government restrictions.

9. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms are governed by the laws of the EU Member State of your residence. Any disputes shall first be addressed through friendly negotiation. If negotiation fails, you have the right to use certified EU out-of-court dispute settlement bodies or file a lawsuit in the jurisdiction of your residence.